1. Give us a call
Call +31 50 783 3333 and briefly describe the issue. Our team member starts a secure screen-sharing session via ISL Online.
Online support: we look at your screen with you
Stuck on something? Don't waste valuable time figuring it out alone. Call +31 50 783 3333 and a team member joins you in a secure screen-sharing session. Once connected, the answer is usually found within minutes.
How it works
One phone call is all it takes: nothing to install or figure out beforehand.
2. Enter the session code
You'll receive a session code from our team member. Enter it below and click ‘Join’ to start the secure connection.
3. Watch and learn
You see exactly what our team member does on your own screen, with an explanation as they go. Next time, you can do it yourself.
No session code yet? Call +31 50 783 3333 first, and our team member will give you the code.
What does it cost?
Clear terms, no surprises afterwards.
Standard support
Free with a subscription
Do you have an Alexion CRM subscription? Then standard support is free: calling and screen-sharing cost you nothing extra.
Other work
€ 1.50 per minute
Work beyond standard support is charged at € 1.50 per minute. You'll receive the invoice by email.
What can our team member do for you?
Tailored advice and hands-on help, saving you time and therefore money.
- Install Alexion CRM
- Explain how things work
- Solve problems
- Advise on your specific situation
Tip: we can help you fastest when you're on the most recent version of Alexion CRM. Has your update licence expired? The downloads page explains how to get up to date quickly and easily.
Prefer to look it up yourself?
Our knowledge base holds hundreds of articles with step-by-step instructions and screenshots, from installing to sending invoices. Search for a word from your question and you usually have the answer within a minute. Most articles are in Dutch.
Still stuck? During office hours you can reach us through the chat button in the corner, or send your question through the form on the contact page.
Not using Alexion CRM yet?
Try it free for two months with your own data · support included